TypeWork Based
PlaceNational
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Team Leading – Intermediate

Management and leadership skills have a major impact on the development, productivity and performance of organisations of all sizes and across all sectors of the economy. In today’s fast-moving competitive environment there is a need to continue to drive up the performance of the best and to address weaknesses in management and leadership that are holding back productivity and performance.

The existing workforce needs to be up-skilled and new people attracted into these jobs to meet the increasing demand for new management practices and a range of skills, including:

• Leadership skills, including self management, relationship building, negotiation and influencing
• Communication and decision making
• Information technology
• Knowledge and project management
• Coaching and mentoring
• Winning and maintain customer loyalty
• Partnership working and the ability to implement innovative solutions to a range of problems

As the workforce and the customer base become more diverse, management needs to reflect that diversity and manage it effectively.

Team Leading – Intermediate

The Intermediate Management Apprenticeship is ideal for team leaders who want to develop themselves as leaders and managers. It provides the opportunity to learn and implement the core skills needed in today’s dynamic business environment.

It has been developed to support those working as team leaders, section leaders, floor managers, help desk managers, trainee supervisors, team co-ordinators and those working in a range of other team leader positions. This Apprenticeship will cover:

• Monitoring work
• Giving feedback
• Briefing teams
• Supporting team members
• Resolving problems
• Procuring supplies
• Project management
• Delivering and improving customer service

How long will the Apprenticeship Framework take to complete?

The level 2 Intermediate Apprenticeship in Team Leading will be completed over a minimum of 12 months and 1 day and will include:

A National Vocational Qualification (NVQ)
Technical Certificate
Employee Rights and Responsibilities
Personal Learning and Thinking Skills
Functional Skills in Maths and English and ICT

Assessment of the apprenticeship will take place in the workplace, however there will be some classroom and ‘off the job’ training.

This Apprenticeship is fully funded (dependent on eligibility)